The Art of Negotiating

Via Good Negotiation Skills – you will learn to:-

• Achieve financial success
• Discover new solutions to business and personal problems
• Prevent or resolve disputes and conflicts.
• Improve your individual, department or company productivity
• Improve your interpersonal skills
• Improve selling/purchasing skills
• Increase your profitability and gain new opportunities.

The content of this course will include:-
• Questions and conversations – the difference
• Questions and anxiety – managing the moments
• How to formulate questions
• How to control negotiation conflict by managing the atmosphere
• Non-verbal communications - Reading gestures, feelings, expressions, mannerisms
• Loaded words and how to deflect them
• Type of room, type of table and seating arrangements
• Why negotiations fail
• Skills needed for success
• Checklist for buyers and sellers
• Price considerations
• Internal company negotiating
• Good cop / bad cop tactics
• Plugging the “holes” in an agreement